It was very very stressful to arrive and find that there didn't seem to be any trace of my booking - took around 20 mins to sort it out. It wasn't obvious to me that the key had an electronic fob to gain entry to the main building - this needed to be pointed out. Access to the pool was by a key pad but there was no key pad to exit the pool - bizarre. Surprised that whilst there was a hob and microwave there was no kettle in the room. aircon barely made a difference to the heat. Loved the blackout blinds and couldn't believe that there was no noise from the airport so nearby
Ms patricia G
Overall, good... the cost was amazing value for a big city at Festival time.
Mr Tony B