Rock Dene Hotel, Blackpool

Andrew and Bernadette Paterson warmly welcome you to The Rockdene, a family-run hotel situated on the South Shore. Our spacious, luxurious en-suite rooms feature modern showers and are tastefully furnished to a high standard. Each room includes an 18-inch LCD/HD Freeview TV, clock radio, tea and coffee making facilities, full double glazing, and full central heating throughout the hotel. For your convenience, towels are supplied, along with complimentary shampoo, soap, and wipes. Guests can request daily room servicing for added comfort. The hotel offers a licensed bar with a wide selection of quality wines, beers, spirits, and soft drinks, as well as bar snacks. There are games available for children, and the hotel is open all year round, ensuring a warm welcome regardless of the season. Full CCTV coverage provides added security, and the hotel holds a valid L2 fire certificate. All rooms are equipped with iron and ironing boards, and late keys are available for guest convenience.

The Rockdene has been inspected and accredited by Blackpool Council, ensuring high standards of safety and quality. This accreditation gives guests confidence in choosing a reputable hotel that has passed strict assessment criteria. Many of our guests return multiple times each season, a testament to our commitment to quality service. We also offer up to 50% discounts on Merlin attractions when booked through us.

Our success is rooted in our service charter, which states that customers are the most important people at The Rockdene. We believe customers are not dependent on us; rather, we depend on them. We see our guests as the purpose of our work, not an interruption. Serving guests is a privilege, and they are an integral part of our business. Our customer service policy is simple: the customer is king, and any issues should be addressed promptly in accordance with our service principles.